Commercial and Residential Services

THE TEAM YOU CAN TRUST

There are a lot of choices for cleaning, painting and pressure washing out there. Each has its own level of services and promises. All hope for the privilege of being invited inside your home.

For more than 50 years, we have provided reliable service for homeowners like you throughout the Southeastern United States. We never fail to appreciate the promise of your trust in us. We know we have to earn the right to keep it. Before potential applicants ever wear the Universal Service NAME, potential applicants are carefully screened to ensure your service team is truly dedicated to providing you with a job well done. Regardless of previous experience, every Universal Service Team member goes through extensive training before ever entering your home. Ongoing training classes keep cleaning and painting skills sharp. Universal Service Associates normally work in teams of two for efficiency, and we make every effort to assign the same team to your home for each visit.

Your home isn't the only place you'll find a Universal Service team dedicated to serving you. Our office staff handles all the paperwork and management details so you don't have to.  Our services are guaranteed. If you aren't completely satisfied, we want to know so we can make it right promptly at no additional charge to you.

The Universal Difference

BENEATH THE CLEAN AND THE PAINT YOU WILL FIND…Sparkling Customer Service

When Universal Services & Solutions comes to wipe the dirt away, we leave you with something uniquely Universal, the mark of a service team that has their act together. From scheduling to supervised services, through inspection and follow-up, your Universal Service Team experience is one of seamless quality service. We come when you expect us. We clean and paint reliably with the highest quality standards in the business.

UNIVERSAL SEVICES AND SOLUTIONS GUARANTEES SUPERIOR CUSTOMER SERVICE

Universal Services promises you sparkling housecleaning, quality painting, shining reliability and the best customer service and communications in the business. The Universal standard for customer service is what distinguishes us from ordinary homecare services. To guarantee each client's satisfaction, we maintain a deep commitment in the form of a promise that is both a system and an ethic.

CLIENT SATISFACTION GUARANTEE

Universal Services and Solutions is the one cleaning and painting company that not only provides exceptional house cleaning and painting services, but also provides a superior client experience built upon clean communications and sparkling reliability.
Our mission is to clean and/or paint your home as you would like it to be completed and to provide you the confidence to trust us with the care of your home.

QUALITY CARD

To ensure superior quality cleaning and/or painting services, after each and every visit we leave behind a Quality Card, which is your opportunity to evaluate us. Please complete each Quality Card to let us know our services have fulfilled your expectations. Your feedback regarding any aspect of our services is crucial to providing consistent, sparkling customer service. We will continually make you glad you chose Universal Services for all your homecare services.

                    The Universal Promise

• We WILL monitor our reliability.
• We WILL supervise our consistency.
• We WILL pay strict attention to the security of your belongings.
• We will solicit your comments and suggestions to be most responsive to you.

10 Key Universal Advantages

1. Every house-cleaning and painting project is inspected and guaranteed.
2. We offer specialized home cleaning and painting services.
3. We prioritize your home cleaning and painting projects to meet your needs. Simply contact us in advance of your next Project.
4. We provide all housecleaning solutions, sanitized supplies and state-of-the-art equipment.
5. All employees go through extensive training before ever entering your home.
6. We use the latest techniques and never cut corners.
7. Your key is safely stored.
8. Our dedicated staff will respond promptly to your every request.
9. We clean every room on every  visit.
10. You may evaluate each and every visit, to ensure our SUPERIOR SERVICE; we will promptly dispatch a re-clean team if there is ever an area of concern.

We will continually make you glad you chose

Universal Services and Solutions

as your service provider!!

 P 704-246-4493 F 704-321-1691