UTILITIES

Electricity
Duke Power Company
526 South Church Street
Charlotte, N.C. 28202

• 24-hour Customer Service Line: 1-800-777-9898
• Deposit required for connection. Deposits vary depending on credit history and type of service. Deposit may be waived with good credit and/or a letter from a previous power company.
• To turn on new service (Open An Account): Click here
• To transfer service: Click here
• To close an account: Click here
• Automated Payment Plan (APP): Click here or call 704-594-9400
• Equal Payment Plan (EPP): Click here or call 704-594-9400
• Payment Locations (for payments only): Click here

Energy United
P.O. Box 1831
Statesville, NC 28687

• 24-hour Customer Service Line: 1-800-522-3793
• To sign up for electricity: Click here
• To view balance and pay bills online: Click here
• For office locations and service map: Click here
• To report a power outage: Click here
• For payment options: Click here
• For energy saving tips: Click here

Union Power Cooperative
1525 Rocky River Rd. N.
Monroe, NC 28110

• 24-hour Customer Service Line: 704-289-3145 or 1-800-922-6840
• For residential rates: Click here
• For information about requesting service: Click here
• For payment options: Click here
• To pay energy bills online: Click here
• For tips on lowering your energy bill: Click here

Natural Gas
Piedmont Natural Gas Company, Inc.
4720 Piedmont Row Dr
Charlotte, NC 28210

• 24-hour Customer Information Center: 704-525-3882 or 1-800-752-7504
• Deposit required and varies depending on type of service and anticipated usage.
• Piedmont Natural Gas Billing Questions and FAQ: Click here
• Automated Payment Plan (APP): Click here
• Equal Payment Plan: Click here

Water & Sewer
Charlotte-Mecklenburg Utilities Department (CMUD)
600 East Fourth Street
Charlotte, N.C. 28202

• Customer Service: 8 am to 6 pm: 704-336-2211
• Connection fee of $32.50 will appear on your first month's bill.
• Online New Service Request: Click here
• Automated Payment Plan (APP): Click here